BES IT Services

BES IT Services Sdn Bhd

our service

We Offer a Wide
Variety of IT Services

Leased Line

Extra Low Voltage

System Integration

Wired & Wireless Networking

24/7 Monitoring

Data Backup Centre

Cybersecurity

Web Filtering & Firewall

Desktop & User Care

Content Filtering

Server Care

FM200 Fire Suppression System

FM200 Fire Suppression System

EMS System and Water Detection System

EMS System and Water Detection System

Raise Floor System

Raise Floor System

Firestop System

Firestop System

Continuous Network Supervision

24/7 Monitoring

Early detection and prevention serve as the pillars of our IT service delivery. We strive to identify and halt IT issues before they can negatively impact your business's bottom line. Our unique, proactive approach allows us to spot potential problems ahead of time, resulting in efficient operations and minimized risks. Understanding the devastating impact of unplanned downtime on companies' productivity and profitability, we prioritize issue prevention above all.

Our IT services span across all critical areas of your IT infrastructure, from employee workstations to servers, and even other necessary devices on your network that are essential for your organization's efficiency. By performing constant, rigorous maintenance and monitoring your systems around the clock, 365 days a year, we drastically decrease the downtime experienced by your staff. This comprehensive coverage is designed to meet all your IT support needs effectively, ensuring your systems are always up and running at optimal performance.

Our team not only ensures that your current IT systems are operating efficiently but also lays the groundwork for future growth. We keep an eye out for your business goals and expansion plans, tailoring our services to meet your evolving IT needs. Any technological growth can bring with it new challenges, but our proactive maintenance and highly experienced support staff are always ready to tackle any potential issues. We assist your users with any technology-related problems while keeping your IT investments running smoothly, providing you with a dependable backbone for your business as it expands.

Protect Your Valuable Business Data & Systems

Cybersecurity

While Antivirus is vital to ensure a healthy IT infrastructure, precautions can be taken to stop viruses from entering your infrastructure in the first place. Prevent workstation downtime and slowness issues by locking down your network behind a Firewall. We can help pick out the best Firewall solution for your business, getting you the most for your budget. In fact, our solutions offer enterprise-level features for a small-business price. Stop dealing with workstation-based software firewalls that drastically slow down your end-users' computers. Prevent harmful intrusion issues before you have to deal with them.

With service quality demands at an all-time high and the Internet revolutionizing how organizations operate, old-world IT service delivery models have been rendered ineffective. Our Managed Network Care service addresses your business pain with enterprise-level care designed for small and medium organization; eliminating downtime, managing vendors, and keeping small and medium business technologies running smoothly at a flat rate.

There are 5 types of IT security:

  1. Network security
  2. Internet security
  3. Endpoint security
  4. Cloud security
  5. Application security
Proactive Managed Server Support

Server Care

Flat-rate, fully-managed, Server monitoring, maintenance, and remediation.

Any business with multiple users should consider running a server to store files, dish out network permissions, and eliminate issues like data loss and confusing networking setups that grow to become more of a hassle as you grow.

With a server, all of your eggs are in one basket, so you'll certainly want to keep a close eye on that basket! Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.

Let us give you peace of mind knowing your servers are being watched

Protect the core of your technology Infrastructure.

Your servers are the heart of your IT Infrastructure. Any downtime means a massive loss in productivity for your end-users. BES IT Management Service Server Care combines constant time to time Server Monitoring with proactive maintenance to prevent downtime and maintain availabilty and stability. If your server goes down, we know about it within minutes, and often take action before the client calls us. Your server's uptime is our priority, and we take it very personally.

 

Remote and On-Site IT Support for your Stuff

Desktop Management

End-users are human. Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable all time support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations. Now your end-users don't need to worry about racking up bills whenever they need support.

 

Remote monitoring, maintenance, reporting, and cost-effective support

BES IT Management Service's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within our technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

 

Data Back-up & Disaster Recovery

Data Backup Centre

Is your data secure? Would it survive a disaster? Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail. The only question is when. With our Continuity & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster

 

Your company's data is one of its most valuable assets.

Over 80% of businesses don't have a reliable backup solution. That means 80% of all businesses aren't protecting one of their most valuable assets - their data. Think about it, your company's data is the culmination of your entire staff's work over the years. The cost of restoring data on a malfunctioning hard drive is astronomical and never guaranteed (hey, when it's broke, it's broke!). We've all heard the horror stories; but ask yourself, how secure are your backups?

Regardless of your type of business, your data is vital. You have invaluable, irreplaceable information to which you need access at any given moment; information that is constantly being changed and updated.

 

 

Safer, More Efficient Digital Workspace.

Web Filtering & Firewall

Protect your employees and network by preventing questionable and unsafe content from entering your IT infrastructure.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need. With BES IT Management Service's Content Filtering Solutions, you can have precise control over the sites to which your users can go. Group policies can keep certain employees from accessing sites like Facebook and YouTube, ensuring a more productive environment, and you can completely filter out sites that are distasteful for the work environment.

The intelligent filtering system will automatically detect inappropriate content and block it, so you don't need to manually enter in banned sites. Best of all, the system has a nearly non-existent footprint, unlike software filters that bog down your client workstations. If you have an old workstation that isn't being used, ask us about configuring it as your content filter to save you the cost of new hardware!

 

Cost-effective solutions give you the protection you need without breaking the bank.

Add an extra layer of protection to your entire network infrastructure by adding a secure Firewall solution to your business. Block unauthorized access to your computers and network, protect data, and provide a strong first line of defense against viruses and malware.

 

SPAM & Virus E-Mail Protection

Content Filtering

Comprehensive message security to stop spam, viruses, phishing attempts, Denail of Service (DoS), Directory Harvest Attacks (DHA), and other email attacks.

In today's market, businesses cannot function without reliable email. Company inboxes are inundated with unsolicited emails, advertisements, and other offensive material, robbingyour company of productivity. Industry standards estimate employees spend at least an hour a month sifting through email. Reclaim your productivity with our Email Security.

 

Stop Spam in its Tracks.

It's estimated that more than 85% of email received by businesses is spam. Inboxes are flooded with unsolicited junk mail that bogs down network traffic, clogs up mail servers, and spreads harmful malware into your organization. Spam gets between your end-users and the work they need to do.

BES IT Management Service's Email Protection is cost effective, extremely powerful, and 100% hosted with no software to install. Using intelligent filters, malevolent email is stopped before entering your network, and anything questionable is quarantined and presented to you daily, so you never miss an important email.

 

Reliable connections ensure stability

Wired & Wireless Networking

Our Wired & Wireless Networking Services empower your team with seamless mobility and flexibility. By fostering collaboration and boosting productivity, we create a dynamic work environment. Additionally, our services lay the groundwork for successful Internet of Things (IoT) deployments, ensuring a robust and interconnected infrastructure to support your business needs.

Experience a stable and secure network, empowering your business with the flexibility needed for today's dynamic work environment. We have wide experience with multiple industries and we take pride from VolP Setup to Routing & Switching Setup to Network Cabling Setup – for the continuous development of your business.

high speed connection

Leased Line

A leased line is a dedicated, symmetric point-to-point data connection.  It connects two points together so that we can send and receive data at the same high speeds. We understand the importance of a well-connected network that connects our customers to the world. Our connectivity network provides the critical link of IT strategy and processes to our customers. Besides, our network services are reliable, secure and we offer 99.9% network up-time availability to ensure we meet the needs of our customers, from the physical cabling to bandwidth provisioning. 

IPENET is an MCMC licensed Application Service Provider (ASP). We worked with several Internet Service Providers (ISP) to provide Internet services with value-added services at a competitive price and up to 99.9% up-time. We provide:

  1. Dedicated Internet Access
  2. Dedicated Internet Access with Bandwidth on Demand
  3. Internet Access for Office
  4. Metro-E Services
  5. Managed IP VPN/MPLs
Affordable Extra Low Voltage

Extra Low Voltage

ELV stands for Extra Low Voltage system. It covers all the new current advances that are progressively getting to be must-have frameworks in each building. For example, data networks, CCTV, fire alert systems, public alarm systems, sound or video systems, access control, and interruption recognition systems, home mechanization, and substantially more. 

  • CCTV Systems
  • Access Control Systems
  • Intrusion Detection Systems
  • Security Central Control and Monitoring Rooms
  • PA/BGM Systems Audio
  • Visual Systems SMATV
  • IPTV Systems Automatic
  • Doors Systems
  • Parking Management Systems
  • Queue Management Systems
  • Gate Barrier Systems
  • Visitor Management System
  • Data Center
  • Network infrastructure
  • Wifi Infrastructure 
  • Conference Room System
  • Structure Cabling 
  • Tour Guides System
  • Time Attendance System
  • IP PABX System
  • Digital Signage 
  • Fireman Intercom System
  • Nurse Call System
  • Building Intercom System 
  • Digital Time Clock System
System Integration

System Integration

The scope of system integration can vary depending on the specific project or industry, but generally includes Requirements Analysis, Design and Planning, Hardware Integration, Software Integration, Data Integration, Testing and Quality Assurance, Implementation, Maintenance and Support, Scalability and Flexibility

Our IT solutions bringing together different systems, components, or subsystems to work together as a cohesive unit. It encompasses various areas, including hardware, software, networking, and data management, and it involves combining these different elements to achieve seamless and efficient operations.

FM200

FM200 Fire Suppression System

FM-200 also commonly known as HFC-227ea, is a clean agent fire suppressant for Class A, B, and C fires and meets NFPA Standard 2001 Clean Agent Fire Extinguishing Systems. Clean agents are fast and effective in suppressing fires, are safe in occupied spaces, and do not leave a residue.

  • FM-200 suppresses fire by disrupting the fire triangle. The fire triangle is made up of heat, oxygen, and a fuel source, and by removing one of these elements, the fire is extinguished. FM-200 removes the heat or free radicals, which interferes with the fire triangle's chemical reaction to extinguish the fire. Clean agent fire suppression systems, like ones using FM-200, can achieve fire extinguishing concentrations in 10 seconds or less.
Water Detection System

EMS System and Water Detection System

Environmental Monitoring System (EMS) Water Leak Detection System series are standalone leak detection systems designed to be capable of provides users with critical alarm notifications & digital sensors

  • Provides users with critical alarm notifications
  • Assists users with damage prevention
  • Can utilise a vast array of digital sensors such as float switches
  • Provides users with the tools to warn of impending damage
HPL steel panel

Raise Floor System

HPL steel panel is an epoxy coated unitized hollow shell consisting of a flat steel top sheet welded to a formed steel bottom sheet filled with a highly controlled mixture of lightweight cement. On top of the steel sheet is laminated with a anti-static HPL (High Pressure Laminated) sheet as a top finishing. It is manufactured to exacting tolerances, these non-combustible rigid, solid panels deliver the ultimate in strength and durability with the convenience of lightweight construction.

Solution for:
  • General Office
  • Computer Rooms
  • Equipment Rooms
  • Exhibition Areas
  • School or University
  • Call Centres
  • Data Centres
  • Control Centres
Riser FireSeal – Fire Rated Vertical Barrier

Firestop System

Designed and tested to provide at least 60 min fire resistance to riser openings and maintain compartments between floors in buildings

Riser FireSeal – Fire Rated Vertical Barrier
A fire tested alternative to horizontal compartmentalisation.